Roles and Responsibilities
· Manage the operational activities of the doctor loyalty program and doctor enrolment right from the time of qualification to the redemption of points
· Monitor loyalty points redeemed and outstanding and prepare reports for financial reporting
· Monitor loyalty program database and doctors’ queries and to escalate any unresolved issues
· Maintain doctor’s enthusiasm in the loyalty program
· Implement loyalty program campaigns or events to generate interest and enthusiasm in the program
Requirements
· Degree in Business or Communications with strong focus in Marketing with working experience in Marketing.
· At least 2 years working experience in healthcare
· Experience in loyalty program management is preferred
· Possess good presentation and communication skills.
· Pleasant disposition, positive, patient, empathetic, and diplomatic
· Excellent interpersonal skills, self starter and the ability to thrive in a fast moving and highly challenging environment
· Strong command of spoken and written English
